Engr. Dr. Muhammad Nawaz Iqbal
Technology management serves as an organizational force for technology leadership in enabling digital transformation initiatives supported by technological capabilities. Modern organizations face intense pressures due to the fast-growing structure of the digital environment and therefore need to implement resources that in addition to improving performance also open new opportunities for development. Technology management guarantees that this adoption is a systematic process that likely has more benefits compared to risks on the flip side.
Digital transformation can be best described as the adoption of digital technology into every aspect of an organization in order to change its operation and how it creates value for the customer. Technology management framework offers a way of identifying evaluating, and integrating these technologies towards the achievement of organizational objectives. This includes awareness, comprehension, and even anticipation of such trends as AI, cloud, IoT, and analytics, as well as anything else that is considered revolutionary at present.
Another component of technology management involves scanning the environment for technological opportunities which may cause shifts in industries. Thus, organizations are able to learn about these trends to enable them to invest in technologies that give the organization a competitive advantage. Besides putting organizations on the right side of the law and leading to innovation, such an approach has several benefits in that it puts the organizations at the fore front of the industry. Technology management helps to create a roadmap for digital transformation since the latter is not a small-scale change.
This roadmap outlines the sequential approach to the implementation of technologies, selection of projects, mobilization of resources, and evaluation of effectiveness. The systematic approach to shepherding this process can help organizations avoid the occasional heartburn, like overspending on the budget, or a tardy implementation. Technology management also has a significant part to play here in dealing with the issues around digital transformation. The above challenges are usually limited to change resistance, lack of technical know-how and integration questions. When technology managers learn the ways of change management they are able to bring stakeholders into the loop, train the employees, and make sure that new technologies fit right into organizational frameworks.
The increased usage of big data to make decisions confirms how effective management of technology is crucial. Digital transformation produces volumes of data that, when adequately captured, will offer insights on the customer, the market and organizational issues. To this end, technology management guarantees the use of proper tools and platforms to analyze this data. Another important factor which should be mentioned in managing technologies in digital transformation is security and conformity. That is because, as organizations integrate digital technologies into their operations, they exposed to cyber risks. Technology managers are therefore involved in the deployment of security solutions and guaranteeing that organizations conform to basic technological guidelines as well as rules in the protection of clients’ information. Digital transformation is fundamentally driven by customer-career view; technology management helps organizations to deliver customer value. Technology is playing a great role in improving the relationships between customers and organizations through technologies like CRM systems and chat bots powered by artificial intelligence. These technologies are managed to guarantee their flexibility in terms of adaptation to the new needs of the customer. Based on the information discussed before, cloud computing could be considered as the keystone of every digital change and innovation due to its scalability, flexibility and favorable cost. Technology management is to choose correct cloud strategies and providers, the right workflow of migration, and effective results.
This helps organizations to be strategic in the use of cloud while at the same time fulfilling their main business core competencies. Flexibility is another effective and important factor in digital transformation initiative. The otherwise taught technology management leads to the application of agile methods, so that the organization reacts to the shifting market requirements and the customers’ demands. Such flexibility allows digital transformation efforts to be effect, and useful. This paper aims to examine how employee engagement and productivity can be beneficiaries of digital transformation fueled by sound technology management. Thus, applying proper instruments which help to organize communications, optimize processes, and avoid long manual work, the employee is able to work on the core and value-added activities. It also promotes innovation for improvement at an individual level.
Sustainability was another goal that many companies transitioning to digital have adopted. Technology management involves the implementation of green technologies or measures like energy efficient ‘server rooms’, and paperless environments. Not only is this the better option for the environment, but it is in line with customers’ expectations with regards to the organizations’ ‘green’ worth. Besides, organizational benefits include establishing networks of partners and suppliers in technology management with a view of enhancing innovation. By using technology solutions such as blockchain for supply chain visibility or APIs for connecting systems, value co-creation networks can be implemented by organizations. It can however be argued that leadership plays a very crucial step in the management of technology. CIO competency encourages organizations to engage in transformative activities on the basis of the culture of innovation and tolerance to risk. CIOs and technology directors for instance may undertake the interface role between technology departments and the organizational strategic plan. Last but not least, technology management is a continuous not a one-time activity. The problem with technologies is that they advance, and so, organizations face the challenge of regularly reassessing, renovating, and enhancing their digital transformation plans. Such an approach provides steady endurance to the competition and relevance into a world dominated by technology. Technology management allows organizations to manage the challenges related to digitization and advance the organization’s sustainable development goals.
